Please fix this along with the rate restrictions. 2 screenshots every ten minutes is unusable. It takes 10 seconds per screenshot and then if you try capturing anything faster than this you are locked out for 600 seconds. The timer doesn’t refresh automatically so if you hit refresh on the screen to see how many seconds remain on the lockout, it starts over again. This is really bad.
haloeight
•
Mar 31
Same experience found on Firefox/Windows
Kevin Wu
Team•
Mar 29
@haloeight Thanks for the feedback. tell me which device and browser are you experiencing this issue on? We recently updated the screenshot logic on mobile because of an issue where images could appear blank. Now, images are preloaded before export, which might be causing the slowdown.
haloeight
•
Mar 30
Windows desktop, Brave browser. Haven’t tried on Mac OSX or mobile
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Comments4
haloeight
Apr 25
Please fix this along with the rate restrictions. 2 screenshots every ten minutes is unusable. It takes 10 seconds per screenshot and then if you try capturing anything faster than this you are locked out for 600 seconds. The timer doesn’t refresh automatically so if you hit refresh on the screen to see how many seconds remain on the lockout, it starts over again. This is really bad.
haloeight
Mar 31
Same experience found on Firefox/Windows
Kevin Wu
Mar 29
@haloeight Thanks for the feedback. tell me which device and browser are you experiencing this issue on? We recently updated the screenshot logic on mobile because of an issue where images could appear blank. Now, images are preloaded before export, which might be causing the slowdown.
haloeight
Mar 30
Windows desktop, Brave browser. Haven’t tried on Mac OSX or mobile