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The pdf function is not working

I don’t know why, when it downloads, the pdf is blank. help, that was the reason i paid for premium and now is not working :(

Status: Completed3 comments

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Comments3

  • Kevin Wu

    Team•

    Sep 23, 2025

    @Ana Franco

    Apologies for the recent bug that caused blank PDF exports. We've now fixed it.

    We also improved this feature by using the browser's "Print to Save" function, which makes all text and links in the PDF selectable.

    Try it again and thanks for your feedback!

  • Kevin Wu

    Team•

    Sep 15, 2025

    Hi @Ana Franco A full refund has been issued. You can still use the paid features until the end of this billing cycle. Thank you for using the software we made.

  • Kevin Wu

    Team•

    Sep 14, 2025

    @Ana Franco Hi Thank you for your feedback. Could you please provide your Thread link so I can take a look? I’ve also received your feedback and refund request, and I’ll arrange a full refund for you. Sorry for the inconvenience caused.